Refund Policy

Thank you for choosing PhotoSolve. We are committed to ensuring the satisfaction of our users. If you are not entirely satisfied with your purchase, we’re here to help.

1. Refund Window: You have 7 days from the date of your purchase to request a refund.

2. Eligibility for a Refund: To be eligible for a refund, you must meet the following criteria:

  • The request is made within 7 days of your purchase.
  • You must provide a valid reason for the request. Feedback helps us improve our services.

3. Non-refundable Situations:

  • If you have violated any terms of service or engaged in any fraudulent activity.
  • If the subscription or service was used in a way that it fulfilled its primary purpose during the refund window.

4. Process: To initiate a refund, please email us at support@photosolve.io with the following details:

  • Order number or transaction ID.
  • Date of purchase.
  • Reason for the refund request.

Once we receive your request, our team will review it and inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment. The duration for the refund to reflect in your account may vary based on your card issuer’s policies.

5. Late or Missing Refunds: If you haven’t received a refund yet. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and still haven’t received your refund, please contact us at support@photosolve.io.

6. Changes to the Refund Policy: PhotoSolve reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting. We recommend users review this policy periodically to stay informed about our refund practices.

7. Questions: If you have any questions regarding our refund policy, please email us at support@photosolve.io.